Cancellation Dates

Your housing contract is LEGALLY BINDING. Before making the decision to cancel, please read the On-Campus Housing Contract Terms and Conditions. If you still want to cancel, you must do so on / before the below dates to avoid penalties:

  • If you are a current fall 2020 student who wants to cancel for spring 2021, we ask you submit a cancellation form by November 25, 2020. The cancellation form can be found here.
    • Note – this is NOT a deadline to cancel without penalty. This date is so we know what spaces are available in order to make spring 2021 assignments. If you cancel your contract at semester, you WILL be charged the cancellation penalty.
  • If your contract begins the fall semester, the deadline to cancel without penalty is August 17 for all students.
  • If you are a new student and your contract begins the spring semester, the deadline to cancel without penalty is November 1.
  • If you contract after the above deadlines have passed, you have up to two weeks (14 days) from the receipt date of your contract to cancel.

If you haven’t moved in, your cancel date is the date you submit your cancellation request. If you have moved in, your cancel date is the date you complete a proper check-out.

Cancellation Penalties

If you cancel after the deadlines – and remain enrolled at ISU – you will incur the following penalties:

  • 50% of the remaining fall and spring value of your current housing assignment.
    • Unassigned residents are assessed 50% of a Wilson double room.
  • 80% of the remaining fall and spring value of your meal plan and non-refundable issuance of all DD.
    • Residents in meal plan required areas who have not yet selected a plan are assessed 80% of a Gold Plan.
  • The $125 prepayment will be forfeited if you were required to pay it that academic year.

If you have already moved in, in addition to the housing and dining penalties and forfeiture of the prepayment, you will also be charged room and board until you have officially moved-out.

cancellation process

Newly Admitted Students who wish to cancel their admission and housing must withdraw through the Application Change Form.

Current students can cancel by submitting this form. If you have questions, contact us at housing@iastate.edu.

Exceptions

The cancellation penalty will be waived for residents in the following situations once their status has been verified:

  • Residents leaving ISU for any reason
  • Residents going on a co-op, internship, student teaching, or study abroad experience. These individuals must also submit a waiver form.
  • Frederiksen and SUV residents who successfully complete a Contract Assumption.

If you cancel for reasons other than the above, you can submit an appeal to see if you are eligible for an exception.

Penalty Appeals

If you wish to appeal the cancellation penalty you may do so as follows. The reasons appeals are granted vary. We can’t tell you how to write your appeal – it should be based on your personal situation and must include supporting documentation.

The cancellation penalty will remain on your U-Bill during this process. Any late fees associated with the penalty are your responsibility.

First Level Appeal

  • You must e-mail your appeal to the Assistant Director of Administrative Services within 30 days of the penalty appearing on your U-Bill.
  • Your appeal must contain your full name, ISU ID number, and the reason why you feel the cancellation penalty should not apply to you. The appeal should also be accompanied by any supporting documentation necessary.
  • Once all your materials are submitted, they will be reviewed and will email you a decision within 15  business days. 

Final Appeal

  • If your 1st Level Appeal is denied, you can email the Director of Administrative Services for additional consideration, within 10 business days of receiving the 1st Level Appeal decision.
  • This appeal should contain all of the previously submitted material, plus any additional information / documentation.
  • Once all your materials are submitted, they will be reviewed and will email you a decision within 15 business days.