Conference Services Staff coordinate the contracting for and delivery of housing and dining services to summer conference groups living in ISU residence halls and apartments. We have a variety of staff to meet your needs from obtaining housing and dining accommodations to getting a fresh towel or directions to a campus building! Our contact information below will help you reach us with any questions. We will be happy to assist you.

Summer Conference Staff

Our Summer Conference Staff are ISU student employees, working on a daily basis directly with our conference/camp guests. They provide front-desk services at our conference desks and also provide overnight live-in assistance in assigned areas with short-term youth conferences or camps.

Conference Coordinator

One or more Conference Coordinators work personally with each conference sponsor to make sure their conference or camp is a success. The Conference Coordinators arrange for appropriate staffing at the desks, check-ins, live-in staff, etc. Room assignments, building access, dining access, billing, and emergency responses are handled by your Conference Coordinator. These students supervise the Conference Desks and the Summer Conference Staff.

Conference Support

Our Conference Support Staff is our front-line representative for our Conference Services Office. Our support staff is available year-round to handle operational questions and provide information about accommodation requests, reservations, dining access, contractual questions, billing, etc.

Assistant Conference Manager

The Assistant Conference Manager assists in establishing sponsor’s accommodation requirements for conference groups. The Assistant Conference Manager ensures excellent standards of operation and quality customer service are provided by overseeing student staff, and establishing and implementing standards of service and presentation in all conference areas.

Conference Manager

The Conference Manager provides the overall direction and supervision for the conference operations and conference staff in the Department of Residence. The Conference Manager manages the assignment of conferences, camps, and programs to appropriate department facilities, develops and implements conference policies and procedures, and contracts on behalf of the department for housing and dining accommodations.

John Patterson
Conference Manager

Thaddeus Hill
Assistant Conference Manager

Jodie Holzmer
Conference Support Clerk III

Department of Residence
Conference Services Office

MWL Commons
224 Beach Road # C3116
Iowa State University
Ames, Iowa 50013

Telephone (515) 294-8384