Staff member smiles and assists a resident

Are you returning to campus next fall and want to move in early — and get paid, too? We have just the opportunity! We have openings for desk assistants in our residence halls and apartment communities. 

A desk assistant provides information, mail services, and supportive administrative assistance to all residents. These functions are varied and extensive. A desk assistant also works closely with a staff of fellow hall desk employees and the hall desk supervisor to develop a cohesive team that serves the residents.

Opening Fall 2025 Desk Assistant

Move in as early as Aug. 17 for no additional cost when you work at one of our residence hall/apartment community desks during Fall 2025 opening, Aug. 19 and 20. 

Pay is $13/hour.

In addition to the Fall 2025 opening opportunity, we also have hourly shift openings for the Fall 2025 semester. If interested, apply for one or both positions here.

As a Desk Assistant, you will provide customer service, answer questions, check out loaner materials, possibly sort or deliver mail, and act as a resource to students living in the apartments and/or residence halls.

Mandatory training and payroll sign up for Opening Desk Assistants will take place on Monday, August 18, 2025 from 1-3 p.m.

Preference will be given to students contracted for fall 2025 on-campus housing.

Applications are due by 8 a.m. on Monday, May 19, 2025.

Responsibilities and Expectations

  • Acting as a resource person with knowledge about Iowa State University, as well as the residence hall activities, groups, meeting places, and offices
  • Sorting and distributing letters, packages, and special deliveries to residents
  • Handling student room, access and bathroom key checkout and replacement
  • Checking out tools, movies, games and various other intramural equipment
  • Dealing with student concerns as they may relate to the hall desk or residence hall system in general.

For more information, please contact the hall desk near you.