Cable TV - Residence Halls and Frederiksen Court Apartments
Cable in residence halls and apartments is being upgraded Nov. 20-22. You will need to re-scan your channels to make the new service work.
Cable TV service is included with your room and is provided by Mediacom. You'll need to bring your own TV and cable cord. Your TV will need a digital tuner. Most TVs purchased after 2006 have this built in. If yours does not, you will need to purchase one.
Digital TV Connection in Your Room
- Make sure your TV is plugged into a working electrical outlet.
- Connect one end of the coaxial cable to the TV wall jack and the other end to the "CATV" or "VHF IN" on your television.
- Make sure yoru TV has a digital tuner
Scanning Your Channels
These instructions are basic and will vary depending on the manufactuerer of your TV. Refer to your owner's manual for best results. Scanning channels may take between 20 and 45 minutes.
- Turn on TV
- Press "Menu" on your remote or TV
- Select "Set-Up"
- Select "Antenna" and then "Cable"
- Select "Auto Prgoram / Auto Tune / Channel Scan" then "Ok"
Submitting a Work Order
Be sure you have referred to your owner's manual and properly scanned your channels. If your TV still does not work, please submit a work order by clicking here or contact our Service Center at 515-294-3322.
If the problem cannot be resolved, a technician will be sent to your room / apartment to correct the problem. Please know that, depending on the number of work orders currently in queue, it may be 24-48 hours before your situation can be addressed.
Channel Line Up - Effective Week of Nov. 20, 2017
Some services may appear as a different channel number than stated below if your TV is an older model. How your TV scans channels determins the number. The list below would serve as the majority of channel numbers.
|ABC (WOI HD)||5.1|
|CBS (KCCI HD)||8.1|
|NBC (WHO HD)||13.1|
|FOX (KDSM HD)||17.1|
|CW (KCWI HD)||23.1|
Cable TV - SUV and Legacy Apartments
Cable is provided in SUV and Legacy Apartments as part of your rate.
SUV - Cable and internet are provided by Mediacom
Legacy - Cable is provided by Mediacom and internet is provided by ICS.
If you live in these areas, your channel line up will likely differ from what is listed above.