Requests for maintenance and custodial services are processed by the staff in our Service Center.
Non-Emergency Requests – Submit your request using the link at right.
Emergency Requests – Call the Service Center at 515-294-3322. After hours, you will hear a message with detailed instructions on how to receive assistance.
When submitting requests, please keep in mind:
Requests are generally handled by DOR staff. Depending on the nature of your request, we may need assistance from Facilities Planning and Management, Environmental Health and Safety, or from a University approved outside contractor.
Department of Residence, (515) 294-2900
2419 Friley Hall, Ames, IA 50012. firstname.lastname@example.org
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